Privacy Policy

Who we are

This website is operated by Shenzhen Langroy Vogue Jewelry Co., Ltd. (“Lanroy Vogue”, “we”, “us”), a manufacturer of handcrafted Xipi lacquer beads, lacquer opal beads, brass gourd pendants and Dzi beads. Our registered place of business is in Bao’an District, Shenzhen, Guangdong, China. You can contact us about anything in this policy at sales@lanroyvogue.com.

What information we collect

We only collect the information you choose to give us, plus basic technical data needed to run the website:

Inquiry and quotation details — when you send an inquiry or quote request we collect the company name, contact name, email address, phone/WhatsApp number, country or region and the message or product requirements you submit.
Technical data — like most websites, our hosting and caching layers may record your IP address, browser type, referring page and the pages you visit. This is used for security, troubleshooting and aggregate traffic statistics only.
Cookies — small files used to remember your preferences (for example, the contents of your quote basket) and to keep the site fast. You can clear or block cookies in your browser settings at any time; the site will still work.

How we use your information

To reply to your inquiry, provide quotations, samples and product information.
To process and deliver orders, and to keep records required for export and accounting.
To improve our products, website and customer service.

We do not sell, rent or trade your personal information. We share it only with service providers that help us operate the website and deliver orders (for example, our hosting provider and shipping partners), and only to the extent needed for those services, or where required by law.

How long we keep it

Inquiry records are kept for as long as needed to answer your request and to maintain our business records. If you ask us to delete your information, we will do so unless we are required to keep it by law.

Your rights

You may ask us to access, correct or delete the personal information you have sent us, or to stop using it for marketing. To make a request, email sales@lanroyvogue.com and we will respond within a reasonable time. If you are in the European Economic Area or the United Kingdom, you also have the rights described in the GDPR/UK GDPR, including the right to complain to your local supervisory authority.

Embedded content and external links

Pages on this site may embed content or link to other websites (for example, fonts served by Google Fonts or messaging links such as WhatsApp). Embedded content from other websites behaves as if you visited that site directly; those sites may collect data according to their own privacy policies. We are not responsible for the privacy practices of third-party websites.